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If the system is not installed by a fully licensed and qualified trade’s person by the manufacturers specifications, warranty will effectively be voided. Hence any service related repair costs will be solely responsible of the customer.


When placing a warranty claim you will need to provide proof of purchase (your invoice).

Aircons Online are here to help should any warranty issues arise. The first step is for the customer to contact the manufacturer of the system directly, as below;


Carrier:
Carrier Service & Support National Hotline (Residential or Commercial) – 13 26 65
5 Years (residential)


Daikin Australia:
Customer Service – 1300 362 438
Domestic Systems – 5 Years
Commercial Systems – 12 / 36 Months 


Fujitsu:
Fujitsu General Head Office – (02) 8822 2500
VIC / TAS Branch – (03) 9543 5899
QLD Branch – (07) 3257 2800
SA / NT Branch – (08) 8172 1180
WA Branch – (08) 9240 5877
5 Year 


Gree
Customer Care Centre – 1800 473 3463
6 Years 


Haier:
Customer Care Centre – 1300 729 948
2 Years 


Hitachi
Customer Care Centre – 1800 211 800
5 Years 


Mitsubishi Heavy Industries:
Mitsubishi Heavy Industries Warranty and Service Department on 1300 139 197
SR Range – 5 Year 


Toshiba:
Toshiba Service & Support National Hotline (Residential) – 13 26 65
Hi-Wall Product , Digital and Super Digital Range – 5 Years

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